Terms & Conditions

Welcome to www.sarvyagya.in. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree, please do not use our website or services.

1. General Information
This website is owned and operated by Rajlaxmi Sales Corporation, marketing the premium brand Sarvyagya. The terms "we", "us", "our", and "Sarvyagya" refer to this brand and its associated entities.

2. Eligibility
To use our website and services, you must:
• Be at least 18 years of age
• Have a valid and active email address and contact number
• Provide accurate and complete personal information

3. Product Information
We strive to ensure all product descriptions, images, pricing, and availability are accurate. However:
• Minor variations in product color, fragrance intensity, or packaging may occur.
• All products are for personal, spiritual, or household use only.
• Product benefits, where mentioned, are based on traditional beliefs and should not be treated as medical advice.

4. Orders & Payment
• Orders placed are subject to availability and confirmation.
• We reserve the right to cancel or refuse an order at our sole discretion.
• Accepted payment modes: Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD).
• Prices are inclusive of applicable taxes unless stated otherwise.

5. Shipping & Delivery
• Refer to our Shipping & Delivery Policy for complete details.
• Delivery timelines are indicative and may be affected by external factors.

6. Return & Refunds
• Returns are accepted only for damaged, defective, or wrongly delivered items, as per our Return & Refund Policy.
• Refunds are processed after verification and approval.

7. User Account & Security
• You are responsible for maintaining the confidentiality of your login details.
• Sarvyagya is not liable for unauthorized access or activity from your account.

8. Intellectual Property
All content on this website—including product descriptions, images, videos, brand name, logos, and website design—is the intellectual property of Sarvyagya and cannot be copied, modified, or reused without written consent.

9. Limitation of Liability
Sarvyagya will not be liable for any:
• Direct or indirect loss or damage from using the site or products
• Allergic reactions or misuse of products
• Delays in delivery due to third-party courier issues
Please perform a patch test for scented or camphor-based products if you have sensitivity concerns.

10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy, terms, or content of those external sites.

11. Changes to Terms
We reserve the right to update, modify, or replace these Terms at any time. Continued use of the website implies acceptance of the latest version.

12. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts located in Durg/Chhattisgarh State, India.

Contact Us
For any questions or legal queries, reach out to:
Email: customercare@sarvyagya.in
Address: Rajlaxmi Sales Corporation, Plot no.21, Kedia Business Park, Tatibandh, Raipur, Chhattisgarh, 492099